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The nine things you need to do to manage a social crisis

The nine things you need to do to manage a social crisis

May 22, 2013 | Communications, Community Relations, Crisis, Social Performance Management | 0 comments

By Gary MacDonald You probably already know how it starts. You’re sitting at your desk when the reception or front gate calls to say that the road is blocked by a group of angry people. You may not have known that it was coming – that’s a separate problem for a later...
Cracking the vault

Cracking the vault

May 9, 2013 | Community Relations, Crisis, IFC, Risk Management, Social Impact Assessment, Social Investment, Social Performance Management | 0 comments

Financial advisors count social performance By Carol Odell and Zoe Mullard You already know the markets have cooled off for most natural resource organizations and that means it is getting harder to find funding – but do you know what you can do about it? Improving an...
The 7 criteria you can use to find a credible performance standard

The 7 criteria you can use to find a credible performance standard

May 2, 2013 | Social Performance Management | 0 comments

A GEMM of an idea grounds performance By Zoe Mullard and Janis Shandro There is no shortage of reporting frameworks you can use to demonstrate social and environmental performance. But how do you know which ones are credible? That was one of the key questions debated...
New Executive Training Session: Health, Safety and Security and the Extractives Industry

New Executive Training Session: Health, Safety and Security and the Extractives Industry

Apr 20, 2013 | Health, Human Rights, IFC, Risk Management, Safety, Security, Social Performance Management, VPSHR | 0 comments

Health and safety impacts of conflict, violence and human-rights abuse linked to security operations These are some of the most severe outcomes that extractive industries face in international communities. In addition to their human toll, they can cause significant...
Traditional tribal culture clashes with democratic initiatives

Traditional tribal culture clashes with democratic initiatives

Apr 15, 2013 | Communications, Community Relations, Social Performance Management, Stakeholder Engagement | 2 comments

By Sylvie Charland Best practices in managing natural resources show that when community members are not only informed of the decisions affecting them, but also participate in the decision-making process, results are optimized. So what do you do when this concept of...
New Directions

New Directions

Mar 18, 2013 | Capacity Building, Community Relations, CSR, Social Performance Management | 0 comments

  By Gary MacDonald CSR is dead to us. Now, I know you may be wondering if that means we are heading in a new direction. Not at all. We just don’t do CSR. Okay, some people would characterize what we do as working on issues related to corporate social...
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